You must be connected to access your account information. In the section My Account, you will find :
This page allows you to modify your personal information such as your phone number, e-mail address, shipping instructions and your password (minimum of 4 and maximum of 20 characters)
You must click on the “Save” button on that page to save any of your changes.
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The purpose of this section is to allow you to manage a list of shipping addresses that could be used when submitting web orders.
Click on the Add New Address button (a new page will display) and complete the address form. You can check the box “Address by default” if you want this address to be considered as your default shipping address. You must click on the “Save” button on that page to save any of your changes.
Click on the Edit button that is on the right side of the address to edit your address. You must click on the “Save” button on that page to save any of your changes.
Click on the Delete button that is on the right side of the address.
This section gives you access in real-time to all the orders that you have submitted to us.
You can search orders by status (open, closed, all), date, order number, web reference number or PO number. You can also use a combination of search options. Enter your search option(s) and then click on the Search button. A list of all matching orders will display with their status.
You can click on any order number to view the order detail status. From that page, you can click on any product number to view the product detail page. If applicable, you can click on the web reference number to view the original web order that you have submitted. You can also click on the button “Back to List of Orders” to go back to the previous list of orders.
The Shopping Cart page is used to collect the products that you are interested in purchasing from the web site. You must be logged in to access the Shopping Cart. It can be accessed by clicking on the shopping cart link on the menu bar at the top of each page of our site.
On the shopping cart page you will find the listing of all the products that you selected through our Catalogue pages. You can click on any product code to view the detailed product file. You can delete a product by clicking on the delete icon. You can also change the quantity to be ordered and view your personalized pricing for each item.
Click on this button to recalculate the totals of your order if you make any changes in the quantities.
Click on this button to delete all the items that you have in your shopping cart. You can then restart adding items to your shopping cart by clicking on the "Catalogue" link that appears at the top of the page.
Click on this button when you are ready to process the order. A new page will display where you will be entering your shipping information.